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Holiday Notice

Due to the upcoming banking holiday, all requests to make changes for loans due on Sep 07 2010 must be received by 3:00 PM CST on Sep 02 2010.
All loans approved on Sep 03 2010 will generally be funded on Sep 07 2010.

Premier Customer Service

We understand how busy your life can be. That's why our dedicated customer service team is available when you need them most. Our friendly representatives are waiting to answer all your questions; whether by phone, or email.

Check our FAQ page for immediate answers to our most common questions.

Email

Customer Service:
Collections Dept:

Address

CashNetUSA (www.ApplyAdvanceAmerica.com)

200 West Jackson, Suite 1400

Chicago, IL 60606-6941

Phone Numbers

Customer Service:: 888.686.9563
General Fax:: 866.766.9890
Collections:: 888.686.9577
Collections fax:: 866.766.9890

Hours of Operation

Customer Service: Monday – Friday, 8:00 AM - 5:00 PM CST

Collections: Monday – Friday, 8:00 AM - 4:30 PM CST

Questions/Complaints

If you have a question, please refer to our Frequently Asked Questions or use the form below.

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CashNetUSA and third party lender funds are generally deposited via ACH for delivery next business day if approved by 9pm CST Mon. – Thu. or by 7pm CST Sun. Due to state and verification requirements, not all customers may be eligible for instant approval by CashNetUSA or third party lenders. CashNetUSA or third party lender does not perform traditional credit checks as part of its credit transaction approval process, but does verify applicant information via national databases including, but not limited to, Tele-Track and CL Verify. If you have defaulted on past transactions, you may be declined for an advance from or through CashNetUSA. Some customers may be required to submit additional documentation under state law and CashNetUSA or lender qualification criteria. Please see Rates and Terms to check product availability in your state. CashNetUSA is not a lender in all states. In some states, CashNetUSA will (i) act as a broker to arrange a loan between you and a third party lender, or (ii) connect you with a financial matching service.

Customer Notice: Cash advances should be used for short-term financial needs only, not as a long-term financial solution. Customers with credit difficulties should seek credit counseling.

Any references on ApplyAdvanceAmerica.com website to "we", "us", and "our" refer solely to CashNetUSA.